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Privacy Policy

Privacy Policy | School Cab – Safe Student Transportation in Phoenix, AZ

School Cab (“School Cab,” “we,” “us,” or “our”) operates the website www.schoolcab.us and provides dedicated school transportation services across Phoenix, Glendale, Peoria, Surprise, Tempe, Scottsdale, Chandler, and surrounding areas in the Valley of the Sun, Arizona (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.schoolcab.us, submit a “Get a Quote” request, book rides, or use our real-time ride tracking features. We are committed to transparency and protecting the privacy of families, students, and parents who rely on us for safe, reliable school transportation — including special needs transportation for children with autism and other unique requirements.

By using our website or Services, you consent to the practices described here. If you do not agree, please do not use www.schoolcab.us.

This policy is designed for SEO clarity and readability while fully complying with U.S. privacy laws, including the Children’s Online Privacy Protection Act (COPPA) and the California Consumer Privacy Act (CCPA/CPRA) where applicable.

1. Information We Collect

We only collect the information necessary to deliver safe, customized school rides, process quotes, and provide real-time updates.

Information You Provide via Our Website and Forms

  • Get a Quote Form: Child’s pickup and drop-off addresses, school name and details, schedule, preferred ride type (solo or carpool), child’s age, car seat requirements, and payment preference (Private Pay or ESA via ClassWallet).

  • Contact and Service Forms: First name, last name, email address, phone number, and any emergency contact or special needs information.

  • Booking and Onboarding: Student details, signed service agreements, emergency release forms, and billing information.

  • Payment Details: Processed securely through third-party providers (we do not store full credit card numbers on our servers).

Automatically Collected Information

  • Device and usage data: IP address, browser type, device identifiers, pages visited, and time spent on the site.

  • Location data: Approximate location from IP address; precise GPS/location data only when you enable real-time ride tracking (with your consent).

  • Cookies and similar technologies: We use cookies to analyze website traffic, remember preferences, and improve user experience (as noted on our payment pages).

 

Information from Third Parties

  • Limited data from schools, therapy centers, or ESA programs (e.g., ClassWallet) needed to coordinate rides.

  • Driver and route-matching data for service delivery.

We do not knowingly collect personal information from children under 13 without verifiable parental consent. All student data is provided by parents or guardians.

3. How We Share Your Information

School Cab does not sell your personal information. We share data only as necessary:

  • With service providers: Secure payment processors, ClassWallet (for ESA), mapping/GPS tools for ride tracking, and cloud hosting — all contractually required to protect your data.

  • With assigned drivers: Limited details (student name, addresses, schedule, emergency contacts) strictly for safe transportation.

  • For legal reasons: To comply with Arizona or federal laws, court orders, or protect our rights and student safety.

  • In business transfers: During a merger, acquisition, or sale (with notice where required).

  • With your consent: In any other case you approve.

Student and child data is shared only as required for safe, door-to-door school rides.

 

4. Cookies and Tracking Technologies

This website uses cookies to analyze traffic and enhance your experience (e.g., remembering form preferences). You can manage cookies through your browser settings. Some features, such as the “Get a Quote” form or real-time tracking, may not function properly if cookies are disabled. We do not use cookies for targeted advertising.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption for payments and secure forms. However, no internet transmission or storage method is 100% secure. Payment data is handled by trusted third-party processors and is not stored on our servers.

6. Your Privacy Rights (Including CCPA Rights for California Residents)

You have the right to:

  • Access: Know what personal information we have collected about you.

  • Deletion: Request deletion of your data (subject to legal or service obligations).

  • Correction: Fix inaccurate information.

  • Opt-Out: Stop receiving marketing emails (unsubscribe link provided) and manage cookie preferences.

  • Non-Discrimination: Exercise these rights without penalty.

California Residents (CCPA/CPRA): If you live in California, you have additional rights under the California Consumer Privacy Act. Submit requests via the contact details below. We verify identity before processing and respond within 45 days (extendable if needed). We do not sell personal information.

7. Children’s Privacy (COPPA Compliance)

School Cab is fully committed to COPPA. Parents and guardians provide all student information. We use child data only for transportation coordination and safety — never for marketing. For questions about student data, contact us directly.

8. Data Retention

We retain information only as long as needed to provide Services, fulfill legal obligations, resolve disputes, or enforce agreements. Safety-related records may be kept longer as required by law.

9. Third-Party Links and Services

Our site may link to schools, payment gateways, or mapping tools. We are not responsible for their privacy practices — please review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy. Material changes will be posted here with a new “Last Updated” date. Continued use of www.schoolcab.us after changes means you accept the updated policy. We recommend checking periodically.

11. Contact Us

If you have questions about this Privacy Policy, your data, or wish to exercise your rights, contact School Cab:

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